Classic Knit Jumper Green
Description
This classic knit jumper is a timeless everyday essential. Crafted with a beautifully textured finish, it offers a soft, cosy feel perfect for layering through the seasons. The rich, earthy green tone brings understated warmth, while the raglan sleeves and ribbed trims add subtle structure and a comfortable fit. Effortlessly versatile, this piece pairs seamlessly with trousers, leggings, or overalls for an elevated yet easy-going look.
Fit & Features
Shipping & Returns
Return Policy
We want you to love every piece from our children’s clothing collection. If something isn’t quite right, we’re happy to help with a return under the following conditions:
Eligibility for Returns
To qualify for a return, items must be:
• Unused, unworn, and unwashed
• Free from any damage, stains, odors, or signs of wear
• Returned with all original tags attached
• Returned in original packaging where possible
Items that do not meet these criteria may be declined.
Return Timeframe
• Returns are accepted within 30 days of receiving your order.
Return Shipping
• We do not offer free returns.
• Return postage costs are the responsibility of the customer.
• We recommend using a tracked shipping service, as we cannot be responsible for lost return parcels.
Refunds
• Once your return is received and inspected, we will notify you of its approval or rejection.
• Approved returns will be refunded to your original payment method.
• Original shipping charges (if any) are non-refundable.
Exchanges
• At this time, we do not offer direct exchanges. If you’d like a different size or item, please place a new order and return the original item.
Shipping Policy
When We Ship
• Orders are typically processed and shipped within 1–3 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
(You can customize these based on your carriers.)
• Standard Shipping: Usually arrives within 3–7 business days.
• Express Shipping: Usually arrives within 1–3 business days.
Delivery times may vary depending on the shipping carrier and your location.
Order Tracking
• Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.
Shipping Costs
• Shipping rates are calculated at checkout based on your location and chosen shipping method.
Customer Support
At Otta, we’re here to make your shopping experience as easy and enjoyable as possible. Whether you have a question about sizing, need help with an order, or just want some styling advice for your little one, we’re always happy to help.
How to Reach Us
Have a question? We’re just an email away!
📧 info@ottakids.com
We aim to respond to all messages within 1–2 business days, and we’ll always do our best to assist you quickly and kindly.
Common Things We Can Help With
• Questions about sizing, fit, or fabrics
• Order updates and tracking help
• Shipping and delivery information
• Returns and our return process
• Product recommendations
• Anything else you’re unsure about—we’re here for you!
Our Promise
We care about quality, comfort, and the happiness of both parents and kids. If you ever experience an issue with your order, please let us know. We’ll work with you to make things right.
Thank You for Supporting Our Small Brand
Your support means the world to us. Every order helps our little brand grow, and we’re truly grateful you’re here.